Collection: FAQ

Yes! We match any publicly advertised price from an authorized dealer for the same brand, model, and specifications. The item must be in stock and available at the time of the request.

How do I request a price match?

Before purchasing, email support@reformerpro.com with a direct URL link to the competitor’s product page.

Are there any exclusions?

We do not match coupons, limited-time sales, third-party sellers, or wholesale sites.

See our Price Match Policy for details.

We offer a variety of Pilates reformers, including entry-level models for beginners, professional-grade reformers for studios, and portable options for home use. Each reformer is designed to meet different needs and skill levels.

Yes, all our Pilates reformers come with a manufacturer’s warranty that covers defects in materials and workmanship. The length and terms of the warranty vary by product, so please check the specific product page for details or contact us at support@reformerpro.com.

Choosing the right reformer depends on your fitness goals, experience level, and space availability. Our product pages include detailed descriptions to help you decide, and our customer support team is always available to provide personalized recommendations.

Yes, we offer flexible financing options through Shop Pay to make purchasing your Pilates reformer more affordable. During checkout, you can choose from several payment plans to spread the cost over time.

Absolutely! Once your order is shipped, you’ll receive an email with tracking details so you can monitor your shipment’s progress.

Currently, we ship within the 48 contiguous United States. Please check back or contact us for updates.

You can reach our friendly customer support team via email at support@reformerpro.com or by filling out the contact form on our website. We’re here to help with any questions or concerns you may have.